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ApplicationManagementServices

Align your Applications with Strategic Business Goals

From Maintenance to Mastery: Transform with AMS

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In today's complex business environment, achieving operational and strategic goals requires top-notch technical expertise, reliable support, ongoing learning, and cost savings. That's where Applexus steps in as your trusted partner for Application Management Services (AMS). 

Our AMS solution, xCare – Extended Care, is designed to help you save costs, integrate IT systems smoothly, and adapt business processes for better results. What makes us different is our flexible approach: we offer a mix of support options and global delivery capability, allowing you to adjust costs according to your needs. 

In a world where SAP applications are in high demand, count on Applexus to provide simple yet effective AMS services that drive efficiency and growth for your business.  We manage your applications while you get to make the decisions! 

Key offerings

AMS Core offerings
Analytics managed services
BASIS & Security managed services
ECC & S/4HANA upgrade services
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AMS Core offerings

We prioritize system stability through diligent monitoring, swiftly addressing issues to maintain optimal performance. Leveraging automation and agility, we streamline processes and adapt quickly to changes, driving efficiency and innovation. Our deep domain expertise and adherence to industry best practices enable us to provide proactive solutions, including organizational change management and gap analysis, ensuring that your systems evolve with your business needs.

Customer Impact

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Retail

Significant Process Transformation Post Go-Live for a Leading Beverage Retailer

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Life Sciences

Application Management Support for a Leading Pharmaceutical Company

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Retail

Continuous Process Improvements Through Application Management Services for a US-based Regional Grocer

SAP AMS Support models

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Our service delivery model offers a comprehensive approach tailored to meet the diverse needs of our clients. With options for onsite, offsite, offshore, or hybrid delivery, we ensure flexibility and efficiency in project execution. Onsite presence facilitates in-depth discussions and direct project control, while offsite and offshore locations provide cost advantages and access to diverse skill sets. Our hybrid model combines the best of all worlds, optimizing costs and skill requirements while maintaining seamless communication between teams. With our flexible delivery options, we empower clients to achieve their goals with ease and precision.

Dedicated support model

Ensuring consistent resource availability to meet evolving business needs can be a daunting task. Our dedicated support model offers a strategic approach to address this challenge, providing uninterrupted support while optimizing resource utilization. With our dedicated support model, you gain access to a reliable support system that adapts to your changing requirements, ensuring swift and efficient resolution of issues while driving continuous improvement. By leveraging our xCare methodology, we seamlessly guide the transition of SAP business systems into a streamlined managed services model, giving...Read More

Shared support model

Managing your SAP applications involves navigating through fluctuating demands across functional, technical, and administrative domains. Balancing resource availability amidst peaks and troughs can often pose challenges, potentially leading to either unmet user expectations or resource idling. Striving for consistent peak resource availability is ideal to meet all business requirements. However, this approach may become cost prohibitive. Additionally, relying solely on external consultants for supplementary support might introduce productivity issues due to their unfamiliarity with your unique business environment. Our consultants offer a solution by seamlessly...Read More

Why Applexus?

Reducing total cost of ownership (TCO)
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Reducing total cost of ownership (TCO)

Our primary objective is to significantly diminish your Total Cost of Ownership (TCO) through strategic management and optimization of your IT resources. Leveraging our expertise as an SAP Certified Application Management Service (AMS) Provider, we implement cost-effective solutions tailored to your specific business needs. By streamlining processes, enhancing efficiency, and leveraging our extensive experience, we help minimize expenses associated with IT complexity, thereby enabling you to achieve substantial savings and maximize the value of your investments. 

Continuous improvement
Freeing up your resources
Methodology and Expertise
Flexibility, Reliability and Scalability

Coverages

Our AMS managed services are tailored to empower your organization with intelligent and efficient methods to optimize application portfolios and drive increased value. As a distinguished SAP Certified Service (AMS) Provider, Applexus has accumulated over a decade of expertise... Read More

Technical Support
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Technical Support

Our Technical services are designed to help your organization use smart & efficient ways to extend and optimize your ERP, thus helping to generate more value from your application portfolio.  

  • Add-on functionality developments and enhancements  

  • Application integration  

  • Development services using standard ABAP, HANA, UI5, FIORI, WebDynpro, FPM, Workflow, Adobe Forms, IDOC/ EDI, PI/PO, SCI, BI/BW

  • Development services using non-SAP technologies such as Angular, Node, PostgreSQL etc. to help extend your core ERP application   

  • Support for SAP upgrades and migration to S/4HANA  

  • Data Migration  

Functional Support 
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Functional Support 

We leverage deep SAP specialization from our industry and functional competency teams to provide you post implementation business support in activating functionalities and processes in new business areas. We also help optimize usage of functionalities implemented through a combination of process redesign and user training.  

  • Configuration of SAP modules and Sub modules  

  • Business unit rollouts to different geographical locations  

  • Changes to business processes having cross module impacts  

  • Month end and year end activities  

  • User training  

  • Functional support for SAP upgrades and migration to S/4HANA  

SAP BASIS Administration Services
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SAP BASIS Administration Services

We deploy highly experienced and deep problem-solving consultants to ensure the best and optimized usage of your SAP landscape. Our Basis support includes  

  • SAP Monitoring and Performance  

  • Storage Space Monitoring and Expansion  

  • Support Package Application  

  • User and Security management  

  • Transport Management  

  • OS and DB Migration Support for ECC  

  • SAP upgrades and migration to S/4HANA 

Latest insights

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08 August 2024

Mastering the Transition: What to Expect from Your AMS Provider Post S/4HANA Migration

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26 February 2024

Automating SAP Logon Password Reset with Power Automate

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08 June 2023

Managed Service Providers Outperform Internal IT Teams, Achieving 40% Cost Savings in SAP Ecosystems

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06 February 2023

Unlock your business potential with Applexus xCare Application Management Services (AMS)

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14 December 2022

Operate and innovate better with SAP Application Management Services

Know More

Talk to our Experts

gopal-raman

Gopal Raman

Vice President- AMS

Dan Ratchford

Daniel Ratchford

VP - Head of Delivery, Canada

keith

Keith Davidson

VP & Head of UK Operations

Saravanan Natarajan

Saravanan Natarajan

Director - AMS

Frequently Asked Questions

SAP Application Management Services (AMS) provide ongoing support, maintenance, and continuous improvement for your SAP systems. With AMS, you ensure system stability, faster issue resolution, and the ability to adapt your SAP environment as your business evolves without burdening your internal IT teams.